The Contact Centre as a Service (CCaaS) chat channel is being prioritized to quickly allow resource sharing across regions.
Objective
Transition Sage 50 US Accounting and Sage 50 Canada Accounting Chat to CCaaS.
Enable NA based chat agents to utilize CCaaS.
Support appropriately trained agents from outside of NA (AU, ZA and UKI) to augment NA agents and field chat interactions from Sage 50 Accounting NA Customers.
LAUNCHES SPRING 2019!
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Opening Hours:
Monday to Friday:
9am - 6pm
If you have a query outside of office hours please send us an email [email protected]
